Privacy Policy

**Privacy Policy**

Jansen Kalahari Guest Farm (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or interact with our website (the “Website”). By using the Website, you agree to the terms of this Privacy Policy.

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**1. Information We Collect**

We may collect the following types of information:

– **Personal Information:** When you make a booking or contact us, we may collect your name, email address, phone number, and payment details.
– **Non-Personal Information:** This includes data such as your IP address, browser type, operating system, and browsing behavior on our Website, collected via cookies and analytics tools.

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**2. How We Use Your Information**

The information we collect is used to:

– Process bookings and manage reservations.
– Respond to your inquiries and provide customer support.
– Improve our Website and personalize your experience.
– Send updates, promotional materials, and other relevant communications (if you opt-in).
– Comply with legal obligations or enforce our Terms and Conditions.

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**3. Cookies and Tracking Technologies**

Our Website uses cookies and similar technologies to enhance your browsing experience and gather non-personal data. Cookies may:

– Remember your preferences for future visits.
– Provide analytics on Website usage to help us improve functionality.

You can manage your cookie preferences through your browser settings.

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**4. Sharing Your Information**

We do not sell or share your personal information with third parties except as necessary to:

– Process payments securely through trusted payment gateways.
– Facilitate bookings or activities with third-party service providers (e.g., nearby lodges for excursions).
– Comply with legal requirements.

Any third-party service providers are required to protect your data and use it only for the agreed purposes.

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**5. Data Security**

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system can guarantee absolute security.

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**6. Your Rights**

You have the right to:

– Access the personal data we hold about you.
– Request corrections to inaccurate or incomplete information.
– Request deletion of your personal data, subject to legal or contractual requirements.
– Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us using the information below.

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**7. Third-Party Links**

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

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**8. Changes to This Privacy Policy**

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on the Website. Please review this policy periodically to stay informed about how we protect your data.

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**9. Contact Information**

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

– **Email:** bookings@jansenkalahari.com
– **Phone:** +264 81 372 5147

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By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.